At Ralpharuan, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

When you create an account, make a purchase, or contact us, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information

Non-Personal Information

We may also collect non-personal information automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and inquiries
  • To personalize your shopping experience
  • To send promotional materials and newsletters (you can opt-out at any time)
  • To improve our website and services
  • To comply with legal obligations

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as:

  • Payment processors
  • Shipping companies
  • Marketing service providers

These third parties are obligated to keep your information confidential and use it only for the services they provide.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of promotional communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ralpharuan
Email: [email protected]
Phone: 16538702091
Address: 2206, Building 3, Zhonggang Plaza (B), Exhibition Bay, No. 83, Zhanjing Road, Zhancheng Community, Fuhai Street, Bao’an District, Shenzhen,China

Thank you for trusting Ralpharuan with your personal information. We are dedicated to providing you with a safe and enjoyable shopping experience.